Refund policy

Refund & Exchange Policy


1. Eligibility for Returns, Refunds & Exchanges

Defective Items
If your product is defective, you can request a return, refund, or exchange within 7 days of receiving it.

Not Satisfied?
You may return your item within 7 days if you're unhappy with your purchase — as long as:

It’s unworn, unused, and in original condition.

We inspect the item first to confirm it’s resellable.


2. Exchanges (for Sizing)

Size exchanges are subject to availability.

If your size is out of stock, you can opt for a refund instead.


3. Return Shipping

Customers are responsible for return shipping costs.

We strongly recommend using a trackable shipping method.

We’re not liable for lost returns without tracking.


4. How to Start a Return or Exchange

  1. Contact Us
    Email: reverierunclub@gmail.com
    Instagram: @reverierunclub

  2. Include Details

    • Order number

    • Reason for return/exchange

    • Photos (if item is defective)

  3. Wait for Confirmation
    We’ll confirm your eligibility and send return instructions

  4. Send It Back & Wait
    Once we receive and inspect the item, we’ll process your refund or exchange within 7 business days


5. Non-Refundable Conditions

Items returned without prior approval will not be accepted for refund.


6. Contact Info

Email: info@reverierunclub.com

Instagram: @reverierunclub